Faults > SecurityServiceException: Unable to log in

SecurityServiceException: Unable to log in

This fault indicates a problem with the credentials used in a login request.

Cause

This fault may be returned by a login request for any of the following reasons.

User is invalid or misspelled. User IDs and alternate IDs may be case-sensitive (for example, if the Web Services instances uses LDAP authentication).
Password is invalid or misspelled. Passwords are case-sensitive.
Required password missing.

Action

Make sure the user and password are valid and spelled correctly.

See Also

 

 

 


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