Services and Operations > Request service

Request service

Requests in SirsiDynix Symphony allows users to interact with library staff by sending library-defined or anonymous requests. However, all these request operations (except lookupRequestTemplate) must be accompanied by a sessionToken of an authenticated login of a staff level or higher user.

In addition to these Request service operations, several helper operations have been added to the Admin service. For details, see Admin service.

The Request service includes these operations (listed alphabetically):

Operation

Description

cancelRequest

Cancels the specified request.

createRequest

Creates a new request.

lookupRequest

Returns detailed information about a specific request.

lookupRequests

Returns a list of requests for a specified user.

lookupRequestTemplate

Returns a Request Template for determining how to display the request, how to qualify entries, and how to populate a new request.

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