Sending an SMS General Message

You can send general messages to a specific borrower if the borrower has supplied a phone number with a type that is enabled for SMS and if the borrower has opted-in to receive general messages.

To send an SMS General Message

1 Open the Horizon client and log in.
2 Go to the Circulation area on the navigation bar.
3 Double-click the Send SMS Message option.

The Search - Borrowers dialog box displays.

4 Select the type of index to use for searching for a borrower to send the general message to and then type a value for the Search for field.

For example, select the Borrower Last Name Alphabetical index and type at least the first letter of the borrower's last name.

5 Click OK to start the search.
6 In the resulting list, select the borrower who you want to send the message to and click OK.

Note: If the borrower does not have any SMS-enabled phone numbers or has not opted-in for general messages, an error message displays. To correct this, open the borrower record and supply the required information.

7 In the resulting list, select the specific borrower to send the message to, based on the borrower barcode, and click Edit.

Note: If the borrower has multiple barcodes, each one displays in the list.

8 In the dialog box, type the Message text to send to the borrower and click Send.

Important: If your message text is longer than 160 characters, the SMS server splits the message into 2 or more messages. This would double (or more) the number of messages that are sent and that the library is charged for.

9 Click Close to return to the borrower list.

 


© 1998-2017 Sirsi Corporation