Notifying Borrowers of Amounts Due

Your library can choose from several ways to notify borrowers of outstanding fees and fines. Borrowers can be notified by:

Phone.
E-mail.
Printed notices and invoices.

If your library chooses to notify borrowers by phone or by e-mail, check with your system administrator for instructions. Your system administrator also sets up the type and frequency of printed notices and invoices. (For more information, see Printing or E-mailing Notices, Invoices, and Reminders.) Whether a borrower is sent a notice or an invoice is determined by the borrower’s BTYPE. The BTYPE contains a flag for sending either notices or invoices. (For more information, see “Defining a Borrower Circulation Type (BTYPE)” in the “Preparing Horizon to Work with Borrower Records” Circulation Setup Guide.)

 


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