Automatically Suppressing Items from Public Searches

If your PAC searches are set up as public only, you can set up Horizon to automatically suppress the display of items with “Lost,” “Claimed Returned,” or “Missing” statuses. Instead of displaying in your PAC, the items display only in staff searching. This can lower borrowers’ frustration because they will not see specific items in your PAC that they cannot check out or request. (For help in setting up public-only indexes, contact SirsiDynix support. There may be an additional charge for this service.)

You can specify the number of days that an item with a “Lost,” “Claimed Returned,” or “Missing” status displays in your PAC before Horizon automatically changes the setting to display only in staff searching. (Horizon changes the status during the Age Item Status process in Day End.) You can also change the display option manually at any time. (For instructions on changing the display manually, see “Specifying a Record for Staff Use Only” in the “Control Records” chapter of the Cataloging Guide.)

The change in status to “Missing” and the change to display only in staff searching can affect each other.

For example, if the length of time assigned before an item goes from “Lost” or “Claimed Returned” to staff only display is longer than the length of time assigned before an item goes from “Lost” or “Claimed Returned” to “Missing,” Horizon sets the item status to “Missing.” Horizon then follows the timetable that sets a “Missing” status to display only in staff searching. This table illustrates this concept:

Item is two weeks overdue

Item is three weeks overdue

Item is four weeks overdue

Item is six weeks overdue

Library declares item claimed returned at borrower’s request

Library declares item lost

Library declares lost or claimed returned item missing

Missing item displays only in staff searching

Lost and claimed returned item displays only in staff searching

To automatically suppress items from public searches

1 Open the location view in the Table Editor.
2 Display the Staff Only fields:

3 Complete or update these fields:

In one or more of these fields

Do one of these options

Lost to Staff Only (days)

Claimed Return to Staff Only (days)

Missing to Staff Only (days)

Enter the number of days that you want items to keep the indicated status before items with that status no longer display in your PAC.
Enter “1” (one) if you want items to display to staff only after the next time Day End processes run.
Enter “0” (zero) if you want items to always display in your PAC.
4 Save your changes.
5 If you want to, you can view the number of items whose status has changed to staff only display in the Day End Activity Log.

For instructions, see “Monitoring the Day End Activity Log” in the “Maintenance and Day End” chapter of the System Administration Guide.

 


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