Reviewing Claims

Before you can review current claims, make sure that your system administrator has run the Day End processing program. This program updates unaccounted for issues.

To review claims

1 Start the Review Claims process.

The default location of this process is the Serials\Claims folder on the navigation bar.

Horizon opens this message box:

2 Click one of these buttons:
OK. Opens a list of claims for the location displayed on the message box.
Location. Displays a list of locations from which you can select the desired location.

The Serials Claims Review window opens with a list of pending claims for that location:

This table describes the functions and commands on the Serials Claims Review window:

Button

Function

To Issues

Opens the Serial Issue Detail window for the issue selected on the review list. For claiming, you may use the Serial Issue Detail window to change the status of the missing issue to, for example, “Not Coming,” depending on what action has or will occur for the missing issue. (For more information, see Viewing Issue Detail.)

Sort

Lets you sort the list of claims so that you can easily locate those issues that you want to work with.

Display

Lets you change the display of the Serial Claims Review window so that you can view the information as you want.

 


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