User Tasks

User tasks are tasks that a library staff member would complete using the software. These tasks may range from basic functions, such as requesting a closed stack item, to more advanced functions.

Requesting closed stack items. Library staff can make requests using staff searching and borrowers can make requests using Horizon Information Portal.
Filling closed stack requests. After a user has requested a closed stack item, a staff member then “fills” the request. The process of filling a request consists of these tasks: using the request pull-slip to retrieve the item from the closed stack area, delivering the item to the designated pickup area, entering the item into Horizon, and giving the item to a borrower.
Checking in closed stack items. When a borrower is finished using the closed stack item, a staff member checks in the item to change the item’s status and to make it available for other borrowers.
Additional closed stack request tasks. If you want to, you can view specific information about a closed stack request. You can also manually change the status or availability date of a request and reprint request pull-slips.

 


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