Understanding Types of Notices

Notices inform the borrower of fees or fines that they owe. Your library can use Horizon to automatically send printed or electronic notices to borrowers. You can send default notices using the format that Horizon provides, or you can customize the appearance and content of the notices. (For more information, see “Defining Notices, Invoices, and Reminders” in the Circulation Setup Guide.) The information in e-mail notices and printed notices is identical.

Your system administrator sets parameters that determine the types and timing of notices that Horizon generates. When the parameters are met, you can use the notice generator in Circulation Reports to prepare the notices.

Here is an example of a notice:

 

Although the specific types of notices will differ between libraries (depending on which blocks your library has set to print), these are the most common types of notices:

Hold Request and Hold Notices
Recall Notices
Overdue Notices
Billing Notices
Reminder Notices
Invoices
Reminder Invoices

 


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