Running Debug Logging from the Horizon Launcher

To run Debug from the Launcher

1 Log in to Horizon.
2 Access the point in Horizon where you want to begin logging information.
3 Press CTRL+ALT+SHIFT+D.

Horizon displays the HzDebug window:

4 Choose any number of these Debug Options to configure the information in your reports:

Choose this option

To do this

DbComment

Capture general notes that have been inserted into the code to assist in troubleshooting.

DbCommand

Capture the client machine’s instructions and queries to the database.

DbResult

Capture the database’s response to the client machine’s instruction and queries.

DbTime

Insert timestamps on the activity that Debug adds to the log.

This is useful when the problem occurs during off hours, or if you suspect a problem is occurring, but it does not manifest itself until some time later.

5 Choose any number of Output Options to configure how the information in your reports is output:

Field

Action

Create Log File

Do one of these options to choose where Debug saves its log:

If you want to save to the previous Debug log file, leave the current path and file name. By default, Horizon saves the log to the “Horizon.dmp” file in your Horizon directory.
If you want to change the log file location, enter a new path or file name, or click the Browse button to browse to a different directory.

For example, enter this path:

C:\LogFiles\logcrc1.dmp

Debug creates only the log file, so you must enter the name of a directory that already exists.

Important: If you save the file to your Horizon directory, make sure you do not choose a filename that is the same as any of the Horizon files. Use .dmp as your file extension, not .exe or .dll.

Append

If you want to append the collected data to a pre-existing log file, mark this box.

Note: If you use the same debug log filename over and over, you will overwrite the file unless this box is checked.

Brief

Choose this option to remove the standard initial information from the debug log.

Standard information may include the application name, DLL files in use, module in use, and so on.

Important: Do not check this box unless Horizon Customer Support staff directs you to do so.

6 Note the path and name of the debug file. This is the file you will send to SirsiDynix Customer Support staff.
7 Click Start.
8 Run the process for which you want to log information.
9 When you are ready to stop recording the debug log, press CTRL+ALT+SHIFT+D.
10 Click Stop.
11 If directed, send the Debug file to SirsiDynix Customer Support staff.

 


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