Searching for a Request Using a Request ID

To search for a request using a request ID

1 Access the Closed Stack Request List.
2 Click the Grid menu options button ().
3 Choose Find/Replace Grid.

Horizon displays the Find/Replace window:

4 In the Find Cell Containing field, enter the request ID number.

(For example, enter “101248”.)

5 From the In Column drop-down list, choose Req Id.
6 Click Find Next.

If Horizon finds a request that matches your searching criteria, Horizon displays an arrow and ellipsis button in the left-most column next to the request. It also highlights the column you are searching (CSA Request ID). (If no requests match your criteria, Horizon sounds a beep.)

 

 

 


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