After you upload any EDIFACT order responses, you can view the details in the order response. This way, your library will know which items you will not receive from a vendor and the reasons why.
If you will not receive an order due to a back order, you can either wait for the back-ordered item or cancel the order on your Horizon system. (For more information, see Canceling an Order from an EDIFACT Electronic Order Response.)
If you no longer want to view an order response and you do not need to process it, you can remove the order response line from the list of order responses. (For more information, see Removing an EDIFACT Order Response Line from the List of Order Responses.)
Effects
• | You know which titles you will not receive from a vendor. |
• | You can start the cancellation process if the item is back ordered and you want to cancel the order. |
To view an EDIFACT order response
1 | If you have not already done so, upload the EDIFACT order responses to your Horizon system. (For instructions, see Uploading EDIFACT Interchange Files.) |
2 | Start the Process Order Responses process. |
The default location of this process is the
Horizon displays the List EDIFACT Order Response Messages window.
3 | Highlight all of the EDIFACT order response messages for which you want to view the message details, or click Select All to view the details of all of the order response messages. |
Horizon displays the List EDIFACT Order Response Lines window:
Note: If the order response contained no exceptions, Horizon does not display any details and removes the order response line from the List EDIFACT Order Response Lines window.
4 | If one or more titles are back ordered and you want to cancel the order for one or more of the titles, continue with the task Canceling an Order from an EDIFACT Electronic Order Response; otherwise, continue with the task Processing an EDIFACT Order Response. |
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