You can reorder the names in a request queue to give certain borrowers priority over others. (For example, you can move a faculty member to the top of the request list.)
Horizon processes recalled items first, regardless of the queue order. (For more information about recalls, see the “Setting Up Recall Rules” section in the Circulation Setup Guide.)
To reorder the names in a request queue
1 | Choose a title from a titles list, Bibliographic Detail window, or a Copies window. (For instructions, see Doing a Basic Search.) |
2 | Choose Request, View Title Request List. |
Horizon displays the Item Request Queue window:
3 | Choose the borrower you want to move. |
4 | Click Reorder Queue. |
Horizon displays the Reorder Request Queue window:
5 | Enter the new position number of the borrower you want to move. (For example, enter “1”.) |
6 | Click OK. |
Horizon displays the borrowers in their new positions in the Item Request Queue window.
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