Reassigning a Borrower Hold Request

If a borrower has made a hold request on a title, you can assign that hold request to another title. You may want to do this if you need to delete a bib record but you want to keep the requests that are linked to that record.

When you reassign or transfer a hold request from one title to another, Horizon checks to make sure that there is an item on the destination title that can be requested and checked out by a borrower. Horizon then checks any requests being transferred against each item in the destination title and makes the appropriate transfers.

Effects

If the destination title has no requests, Horizon transfers the requests.
If the destination title already has requests on it, Horizon merges the requests that are being transferred into the existing request list by date and time.
If a borrower has a request on both the title that you are transferring requests to and the destination title, Horizon deletes the duplicate request.

Constraints

If the destination title does not have an item that can be requested, Horizon cannot transfer the request.

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