Enabling Telephone Notification

Your library can choose to send telephone messages informing borrowers of unresolved library business, such as overdue items, fines, fees, items on hold, or expired holds. You can have staff make the calls manually. You can also have Horizon make calls automatically by using an automated telephoning program such as Horizon Telephone Messaging. (For more information about Telephone Messaging, contact your SirsiDynix add-on sales representative.)

To enable telephone notification

1 Open the phone_type view in the Table Editor.

Horizon opens the List Phone Type window.

2 Choose the phone type you want to enable.

Horizon opens the Edit Phone Type window:

 

3 Verify that the Telephone Messaging enabled box is checked.

Note: If you intend to do automated telephone notification of any kind, you must mark the Telephone Messaging enabled box on the Edit Phone Type window. You must do this even if you do not use Horizon Telephone Messaging.

4 Save your changes.

 


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