Assigning Multiple Queues to QIndex from the QIndex.BAT File

When you assign multiple queues to QIndex from the QIndex.BAT file, this change is permanent. The multiple queues become active every time you activate QIndex.

To create a QIndex.BAT file

1 Choose Start, Programs, Accessories, Notepad.

Windows opens a blank Notepad file.

2 Enter the path to QIndex.exe stored in your Horizon folder, and assign a queue:

Drive:\Horizon Folder\QIndex /qQueue for this QIndex

For example, enter this:\

E:\Horizon70\QIndex /q1

These are the sample variables represented in the path:

Parts of the Path

Description

Drive

The drive where your Horizon executables are stored.

Horizon Folder

A subdirectory in the drive where Horizon is stored.

QIndex

This is the QIndex.exe stored in your Horizon folder.

Queue for this QIndex

Enter the queue you want assigned to this QIndex. Enter a space before the forward slash ( / ).

3 Save the file where your other Horizon executables are stored.

Save this file with a name you will remember (for example, QIndex). Windows automatically adds the .BAT extension to your file.

To assign multiple queues to QIndex from the Qindex.BAT file

1 Use Notepad to open your “QIndex.BAT” file.

For instructions, see your Windows user’s guide.

2 Add multiple queues separated by commas to the end of the path:

Drive:\Horizon Folder\QIndex /qQueues for this QIndex

For example, enter this:

E:\Horizon70\QIndex /q1,3

Here are the sample variables in this path:

Parts of the Path

Description

E:

The drive where your Horizon executables are stored.

Horizon70

A subdirectory in the drive where Horizon

QIndex

This is the QIndex.exe stored in the Horizon folder.

/q1,3

The queues assigned to this QIndex.

3 Save your changes.

 


© 1998-2017 Sirsi Corporation