You can send general messages to a specific borrower if the borrower has supplied a phone number with a type that is enabled for SMS and if the borrower has opted-in to receive general messages.
To send an SMS General Message
1 | Open the Horizon client and log in. |
2 | Go to the |
3 | Double-click the Send SMS Message option. |
The Search - Borrowers dialog box displays.
4 | Select the type of index to use for searching for a borrower to send the general message to and then type a value for the Search for field. |
For example, select the Borrower Last Name Alphabetical index and type at least the first letter of the borrower's last name.
5 | Click OK to start the search. |
6 | In the resulting list, select the borrower who you want to send the message to and click OK. |
Note: If the borrower does not have any SMS-enabled phone numbers or has not opted-in for general messages, an error message displays. To correct this, open the borrower record and supply the required information.
7 | In the resulting list, select the specific borrower to send the message to, based on the borrower barcode, and click Edit. |
Note: If the borrower has multiple barcodes, each one displays in the list.
8 | In the dialog box, type the Message text to send to the borrower and click Send. |
Important: If your message text is longer than 160 characters, the SMS server splits the message into 2 or more messages. This would double (or more) the number of messages that are sent and that the library is charged for.
9 | Click Close to return to the borrower list. |
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