When you recall an item, you must enter a reason for the recall. Each reason is linked to an item status that Horizon assigns to the item along with the reason. The status prompts Horizon to alert you when the item is returned.
You should not delete any Horizon-defined recall reasons, but you can modify their descriptions and define how they are used. You can set up as many recall reasons as you need.
To set up or edit a recall reason
1 | Make sure item statuses have been set up in your system. (For instructions, see Working with Item Statuses.) |
2 | Open the recall_reason view in the Table Editor. |
3 | Choose the recall reason that you want to change, or create a new recall reason. |
Horizon displays the Edit Recall Reason window:
4 | Complete or update these fields: |
5 | Save your changes. |
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