Managing Fees, Bills, and Payments

Circulation lets you track accounts receivable, including the appropriate audit trails and reports for balancing cash registers. (For example, your library may want to charge borrowers for interlibrary loans. Each time a borrower checks out an item from another library, you can add a fee to the borrower’s record. You can then notify the borrower of the fee, along with any other outstanding fines or fees. Finally, the borrower can make a payment toward all or part of the fee owed. You can also transact refunds and waivers.)

For information on cash transaction reports, see Accessing Cash Transaction Statistics and Generating a Cash Transactions Report.

You perform three main functions when transacting fees:

Assessing Fees. These are amounts charged to borrowers either automatically or manually. These amounts can include fines for overdue and lost items and fees for services rendered.
Printing and Sending Bills. These are invoices or notices sent to the borrowers to inform and remind them of payments due. (For more information about printing notices and invoices, see the “Viewing and Sending Notices” chapter.)
Transacting Payments, Waivers, and Refunds. These are amounts credited or debited by the borrower.

This section explains these topics:

 


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