By default, the day end processing for SMS notification of pre-overdue items is turned off. This allows you to set all the settings and test the SMS feature before turning it on for day end processing.
The pre-overdue notice period is calculated based on the Day End’s date, pre_overdue_day in borrower type (btype), and the last_preoverdue_date in sms_control.
To configure the SMS pre-overdue notification block type
1 | Open the block view in Table Editor. |
2 | Locate and select to edit the podsms block type. |
3 | Set the appropriate values for the fields. For more information about the fields, see Fields: Edit Block Types. |
Default Language and the Notice Language group are the main fields that need to be set up for the SMS pre-overdue notification block.
4 | Click Save. |
The SMS pre-overdue notification settings will take effect after the next restart of Horizon and Horizon Information Portal. Any item due within the configured time period after this will go through the SMS day end process for notifications.
However, the SMS pre-overdue notification will not be sent if any of the following cases are true:
• | The Enable SMS Pre Overdue Notice option is not selected in the sms_control table (for the system and for the borrower's location if there is an exception). |
• | Borrower does not have any SMS opt-in phone numbers specified. |
• | Borrower's specified SMS phone number is not associated with an sms_enabled phone type. |
• | Borrower has not opted-in to receive pre-overdue notifications to any specified SMS phone numbers. |
• | The item is no longer pre-overdue (it was checked in, it is now overdue, or the item is not within the pre-overdue period). |
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