Removing the Contact Information Prompt from the Hold Request Window

When circulation staff places a hold request for a borrower, Horizon displays a prompt suggesting that the borrower verify or update the information that the library has on file for the borrower (such as the borrower’s address, telephone number, and notification method). Keeping this contact information current can help your library deliver hold notifications and other library communications to the borrower.

However, if you do not want the Hold Request window in Circulation to display this message, you can remove it.

To remove the contact information prompt from the Hold Request window

1 Open the mq_view view in the Table Editor, or start the View Control process.

The default location of this process is the Administration\System Setup folder on the navigation bar.

Horizon opens the List Search window.

2 Enter “request” in the Search for field.

Horizon opens a List Horizon View window.

3 Double-click request.

Horizon opens an Edit Horizon View window.

4 Display the Edit View group:

5 From the Column Name drop-down list, choose notify_info.

Note: If you delete a column name from this display and later want to reinstate it, you must add it again. To do this, click New, then complete the Column Name, Ord, and No. of Display Characters fields. (You may want to make a note of this information before you delete the column name.)

6 Click Delete.
7 Save your changes.

 


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