You can send e-mail messages to borrowers to confirm the schedule for the media items they have reserved. If you want Horizon to send e-mail confirmation messages, you need to have these things set up:
• | A “sender” e-mail account from which you are sending the confirmation. This is an e-mail address for the library location from which you want to send the message. |
• | A “recipient” e-mail address to whom the confirmation is being sent. This is the e-mail address of the borrower making or requesting the media item reservation. |
Borrower e-mail addresses may be stored as part of each borrower record, or may be entered at the time the confirmation is sent. If you want to store e-mail addresses as part of each borrower record, you must first edit the record and add the e-mail address.
To add an e-mail address to a borrower record
1 | Start the Open CKO Window process. |
The default location of this process is the Circulation folder on the navigation bar.
2 | Open a borrower record. |
For instructions, search “identifying a borrower in checkout” or “adding a new borrower record” in the Circulation Guide.
3 | Choose Borrower, Edit Borrower. |
Horizon opens the Edit Borrowers window.
4 | Click Page Down or resize the window to display these fields: |
5 | Complete these fields: |
In this field |
Do this |
Enter the borrower’s name. |
|
Enter the borrower’s e-mail address. |
6 | Save your changes. |
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