When you cancel a line, Horizon may record the cancellation as a return, refund, or credit. This depends on whether or not the item has been received and whether or not funds have been expended.
If you cancel a line that has not been received and for which funds have not been expended, Horizon records a regular cancellation. If you cancel a line that has been received but for which funds have not been expended, Horizon records the cancellation as a return. If you cancel a line for which funds have been expended (based on the Spent Event field on the PO header), you can choose whether Horizon records the cancellation as a refund or a credit, regardless of whether the line has been received.
Cancellations, returns, refunds, and credits are assigned the PO activity types of “Cancel,” “Return,” “Refund,” and “Credit Memo” respectively. Horizon prints a different cancellation message for each cancellation type.
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