Setting Up email Notification

You can choose to give borrowers the option to receive email notices instead of using printed notices or telephone contact. You can set up and configure email notices in Horizon, and then generate and automatically send those notices to your borrowers using Circulation Reports. The information in email notices and printed notices is identical.

You can also set up Horizon to generate an email text file using information stored in notice tables. You can use a third-party program to access the email text file, modify it, and send it as a customized email message.

You must set up an SMTP server before Horizon can automatically send email. You must also set each individual borrower record to receive email. (For instructions, see “Printing or emailing Notices, Invoices, and Reminders” in the “Notices” chapter of the Circulation Guide.)

Any email messages that fail to send or that are rejected for any reason (such as an incorrect borrower email address) bounce back to your email server. This lets you see any messages that you need to resend. You can also choose to send blind copies of email notices to the library. This is an easy way to keep track of notices that are correctly sent. It also lets you easily resend notices if your email server bounces only a notice that tells you a message was undeliverable instead of bouncing a duplicate of the unsent message. If you cannot resend an email notice, you may be able to use Circulation Reports to force print the notice. (For more information, see “Printing or emailing Notices, Invoices, and Reminders” in the “Notices” chapter of the Circulation Guide.)

This section explains these topics:

 


© 1998-2017 Sirsi Corporation