Refunding an existing negative amount

To refund an existing negative amount

1 In the Checkout window, identify the borrower.

Horizon displays the Current Blocks window.

2 Highlight the block showing the negative amount.

Important: The amount must be a negative, such as -10.00 or -00.50.

3 Choose Blocks, Refund.

Horizon displays a Refund of Payment window:

4 Enter or verify the amount being refunded.
5 Enter any comments.
6 Mark the Print Payment Receipt box if you use the Circulation Slip Printer feature to print a receipt.

Note: If you choose to print payment receipts in the Change Receipt Options window for Circulation Slip Printer, the box is already checked for you. (For more information, see “Setting Workstation Receipt Options” in the “Using Circulation Slips and Receipts” of the Circulation Setup Guide.)

Note: If the borrower belongs to a family group and paid fines for other members of the family group, the payment receipt shows the names of the borrowers for whom the fines were paid if they have been configured to appear on payment receipts. For information on configuring payment receipts, see Defining a Custom Circulation Slip.

7 Click OK.

Horizon displays the Current Blocks window and sets new amounts for any remaining unresolved fees.

 


© 1998-2017 Sirsi Corporation