Renewing an Item During Checkout
In Circulation, you can renew one or more items at a time for a borrower or for multiple members of a family group. These conditions govern whether a borrower can renew an item and for how long:
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Renewal Limits. This limits the number of times a borrower can renew a library item. If a borrower attempts to renew an item more times than the limit allows, Horizon prompts you that the maximum has been reached. You can check the book back in and check it out again to the same borrower, or you can override the renewal limit. |
A borrower can also renew an item by phone. As with “in person” renewals, Circulation allows only a certain number of phone renewals to be made for a selected item. The number of phone renewals allowed may be different than the number of regular renewals.
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Renewal Due Date. Depending on the borrower’s and the item’s classifications, the renewal loan period may be shorter than the original checkout loan period. |
Your system administrator sets up these conditions as determined by library policy.
You may also be able to view and renew items for multiple members of a family group. Renewing items for members of a family group is dependent on these conditions:
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The system administrator must have enabled Family Groups for the system. |
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The current borrower must be a member of a family group. |
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The current borrower must have permissions to manage checkouts for one or more members of the family group. |
To renew an item during checkout
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In the Checkout window, identify the borrower. |
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Do one of the following: |
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To view all of the items the borrower has checked out, click All Items Out. |
Horizon displays a list of all items checked out to the borrower.
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To view all of the items checked out to family group members that the current borrower is permitted to view, click All Group Items Out. |
Horizon displays a list of all items checked out to the borrower plus the checked-out items of group members who have given their permission. You can sort the list by borrower or due date by enabling or disabling Sort by Borrower on the CKO menu.
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Do one of these options: |
Renew one item
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Scan the item barcode or enter it in the Item or Barcode field. |
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Click Yes when Horizon asks if you want to renew the item. |
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Highlight the item you want to renew and choose CKO, Renew. |
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Renew more than one item
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Scan the item barcode or enter it in the Item or Barcode field. |
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Click Yes when Horizon asks if you want to renew the item. |
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Repeat steps 1 and 2 for each item that you want to renew. |
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Highlight the items you want to renew and choose CKO, Renew. |
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Renew all items
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Scan the item barcode or enter it in the Item or Barcode field. |
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Click Yes when Horizon asks if you want to renew the item. |
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Repeat steps 1 and 2 for each item. |
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Choose CKO, Renew All, OR highlight all the items and choose CKO, Renew. |
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Renew all Family Group items
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Scan the item barcode or enter it in the Item or Barcode field. |
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Click Yes when Horizon asks if you want to renew the item. |
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Repeat steps 1 and 2 for each item. |
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Choose All Group Items Out to list the family group items that are out. |
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Choose CKO, Renew All, OR highlight all the items and choose CKO, Renew. |
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Horizon displays a message asking if the items are present.
Note: You cannot renew “Lost” or “Claimed Returned” items unless the items are present. If a “Lost” item is present for renewal, Horizon first clears the Lost block for the item and then renews it.
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Do one of these options: |
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If the items are present, click Yes. |
Horizon renews the items and displays the new due date in the list box.
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If the items are not present, click No. |
Horizon counts the renewal as a phone renewal.
Horizon displays only the renewed item in the current checkout display. If you print a receipt for the current session, the receipt lists only items checked out or renewed during the session.
Note: If a member of a family group renews items for other members of the family group and Horizon has been configured to print checkout receipts, Horizon prints one receipt per family group member who had items renewed. For example, if a borrower renewed items for three family members in their family group, Horizon would print three receipts, one for each family group member.
A message displays if the borrower has reached his or her limit for the selected item. You can override the renewal limit if you are authorized to do so. Messages also display if the user has exceeded maximum limits for fines and overdue items.
If the borrower owes any fees (for example, Renewal Fees), the Session Payment window will appear (for details, see Using Session Payment). Either receive payment or waive the fee.
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