Debt Collect lets you collect overdue books, fines, and fees from borrowers with delinquent accounts through a collection agency. It generates and outputs reports of delinquent borrower accounts, which it then can automatically send via email to a collection agency for recovery. (A report is a compiled list of your borrowers who qualify to be sent to a collection agency; the report includes information about the borrowers from your Horizon database, such as borrowers’ names, addresses, phone numbers, and so forth.)
Before Debt Collect can do this all automatically, you must install some software programs and do some setup in Debt Collect and Horizon.
This section explains these topics:
• | Overview of Debt Collect Tasks and Workflow |
• | Overview of the Debt Collect Administration Software |
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