Deleting an Email Address

If you no longer want an email address in your list of addresses, you can delete it from the list.

Before You Begin

If this email address is assigned to a group, you must unassign it in the group before you can delete it from Debt Collect. (For instructions, see Changing a Group.) If you do not know how many groups have referenced an email address, you can attempt to delete the email address; Debt Collect displays an error message that lists the number of groups that reference the email address.

To delete an email address

1 Be sure that you are not running the Debt Collect Day End processes.
2 In the Horizon Client, go to Administration > Table Editor.
3 Select the debt_email table, and then click OK.
4 Click on the email row that you want to delete.
5 Go to File > Delete Record.
6 Click OK to confirm the deletion.

Debt Collect deletes the email address from the list.

 


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