Statements

Horizon is not marking statements complete, even though the statements are in balance.

Statements are not marked complete until funds have been expended for the PO lines. If the Spent Event field on the purchase order is set to “Receipt and Statement Approval,” this means the items must also be received. Also, statements are marked complete by Day End. Make sure the process for marking statements complete is included in the list of active process for Day End. (For more information, see “Configuring Day End Parameters” in the “Maintenance and Day End” chapter of the System Administration Guide.)

An item was invoiced by mistake or the wrong invoice amount was entered. How can I correct this problem?

Undo the invoicing for the PO line. (For instructions, see Undoing a Statement Line.) If a voucher has already been printed for the invoice, you must void the voucher first. (For instructions, see Voiding a Voucher.) If you undo an invoice to correct the invoice amount, re-invoice the line and enter the correct amount; then reprint the voucher.

Horizon is not encumbering or expending amounts for foreign items correctly.

Make sure the exchange rate for the currency on the purchase order is accurate. Also, make sure you use the rate of exchange that is required to convert amounts in the foreign currency to your currency, not the other way around. (For more information, see “Currencies” in the Acquisitions Setup Guide.)

 


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