To use Home Service, you need to set up parameters that define how you will use the Home Service feature. You activate the Home Service processes from the Home Service folder, but some Horizon records contain fields that apply to Home Service use.
For example, in order to do some of the tasks in Home Service, you need to know how to identify a borrower. You do this by retrieving information from the borrower record using the Circulation process.
This section explains these topics:
• | Home Service Processes |
• | Enabling Home Service Menu Options in Staff Searching |
• | Overview of Tasks |
• | Home Service Fields |
• | Identifying a Borrower in Circulation |
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