These notices are sent whenever a borrower has an overdue item. Several different overdue notices can be sent out. (For example, you might send out the first notice a week after an item becomes overdue, and then send out a notice each week for the next three weeks if the item is not returned.) The number of notices sent out is set by your system administrator.
Overdue notice information is compiled by Day End processes when Horizon detects an “Overdue Still Out” block on the borrower’s record. When a notice is generated, Horizon places the corresponding block on the borrower’s record. (For example, a First Notice block is attached to an “Overdue Still Out” block once the first notice is generated.)
If Horizon generates several overdue notices or a billing notice for a borrower, all the notices for that specific borrower will be printed on the same pages.
Here is an example of an overdue notice:
Horizon also prints proxy borrower information on overdue notices. (For more information on proxy borrowers, see Setting Up a Proxy Borrower.)
You can also use Day End processes to generate overdue, pre-overdue, and hold notices and email them or print them in one step. For more information, see the "A Listing of Day End Processes" section of the Horizon System Administration Guide.
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