Troubleshooting Alternate Views
You may experience difficulty while setting up and displaying alternate views. (For example, you may have set up an alternate view but it does not display correctly or does not display at all.) This section explains typical problem scenarios and solutions.
I created an alternate view and assigned it to a standard view, but when I display the window in Horizon, the window displays exactly like the standard view.
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You may have copied the standard view, but made no changes to the copy. If so, the alternate view displays just as the standard one. Display the alternate view in the Table Editor to see if you made any changes. |
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You may have not assigned the correct alternate view to the standard view. Display the Edit View Sets window in the Table Editor to make sure you assigned the alternate view to the correct standard view. |
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You may have accidentally reversed the names of the standard and alternate views in the Edit View Sets window. |
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You may have created an alternate view for a view that does not perform the function you want. (For example, you created an alternate view for the borrower view thinking you could add borrowers from this view. But, you can only add borrowers within Circulation. In this case, you would have to create an alternate view for the borrower_fast_add view.) |
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You may not have assigned the alternate view to a view set. |
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You may not have assigned a view set with the alternate view to the view set of the logged in user. |
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You may not have logged into Horizon as the user assigned to the alternate view that is part of the view set. |
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You may not have exited Horizon and logged back in after creating alternate views. |
I created an alternate view, assigned the alternate view to a view set, but now the alternate view displays for all users and not just those in the view set.
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Rather than copying the view to make an alternate view, you may have made changes to the standard view. All users can see the changes you made to the standard view. |
I created an alternate view, but when I try to display the edit window for the alternate view, I get an error message and cannot display the edit window.
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You may have omitted columns from the view display that are required columns. Horizon requires some columns to be part of the view display in order to display the edit window correctly. You may want to experiment with the alternate views in a test or training database to see if Horizon displays the edit window correctly. |
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You may have omitted required columns from the SQL view from which the alternate view is built. Horizon requires some columns to be part of the SQL view in order to display information correctly. (For example, the item view requires the item# column.) You may want to experiment with the alternate views in a test or training database to see if Horizon displays the edit window correctly. |
I created a SQL view that restricts the rows that display in the list window, but the list window seems to ignore the restriction and displays all the rows in the list box.
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There may be an error in the SQL query you executed to create the SQL view. (For example, you may have not included the restriction in the SQL view query.) |
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You may not have assigned the alternate view to a view set. |
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You may not have assigned a view set with the alternate view to the view set of the logged in user. |
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You may not have logged into Horizon as the user assigned to the alternate view that is part of the view set. |
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You may not have exited Horizon and logged back in after creating alternate views. |
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