Setting Up a Lost Processing Fee

Horizon lets your library assess lost processing fees to borrowers who lose items to cover the costs of processing and replacing those lost items. When a borrower reports an item lost, the library can assess a replacement cost and a processing fee. If the borrower later finds the item, the library can refund the replacement cost and they can choose to either keep the processing fee to recoup the costs involved in ordering the replacement item, or refund the processing fee. For more information about setting up a refund, see Setting Up a Lost Processing Fee Refund

To set up a lost processing fee

1 Set up lost processing fee (circulation parameter 46).

For general instructions, see Setting Up or Editing a Circulation Parameter. Then use the remaining steps of this task to customize the parameter.

2 In the Value field, enter the monetary value for the default lost processing fee you want to apply.
3 If you want to create or edit any exceptions, do these steps in the Special Values group:
a Choose the exception that you want to change, or create a new exception.
b Enter or choose a code in one or more of the location, borrower type, or item type group fields.
c In the Value field, enter the monetary value for the lost processing fee exception you want to apply.

Note: The exception value set here overrides the default value for this parameter

4 Save your changes.

 


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