Editing a Self-Serve Checkout Message Block

Horizon uses system-generated message blocks for self-serve checkout. If a borrower comes to the circulation desk because they have received a message from the self-serve workstation, circulation staff can check the borrower’s record for the block that needs to be cleared.

You cannot delete predefined blocks, but you can create your own customized messages that override the system-generated messages.

These are the self-serve checkout system-generated messages:

Message Code

Message Text

ADDRESS_CORRECTION

Address Correction Requested - please refer to the circulation desk.

PHONE_CORRECTION

Phone Correction Requested - please refer to the circulation desk.

BAD_PASSWORD

Incorrect password.

BORROWER_ALIEN

Unknown barcode - please refer to the circulation desk.

BORROWER_BLOCKED

You are barred from borrowing - Please refer to the circulation desk.

BORROWER_INVALID

Please check out your items at the circulation desk.

CHECKIN_ALLOWED

Check in successful.

CHECKIN_FAILED

Checkin failed - please refer to the circulation desk.

CHECKOUT_ALLOWED

Check out successful.

EXPIRED_BORROWER_CARD

Your card has expired - please refer to the circulation desk.

ITEM_ALIEN

Unknown barcode - please refer to the circulation desk.

ITEM_BLOCKED

This item is barred - please refer to the circulation desk.

ITEM_INVALID

Please refer this transaction to the circulation desk.

ITEM_ON_HOLD

This item is on hold - please refer to the circulation desk.

LOST_BORROWER_CARD

Lost card - please refer to the circulation desk.

MAX_LIMIT

Max Limit Reached - please refer any transactions to the circulation desk!

NO_CHECKIN_REQUESTS

This item is on request - please refer to the circulation desk.

RENEWAL_ALLOWED

Renewal successful.

RENEWAL_MAXRENEWAL

This item may not be renewed - please refer to the circulation desk.

YOUGOTIT

This item is already checked out to you.

REQUIRED_FEE_ITEM

Sorry: Processing fee is required for this item.

NEED_ATTENTION

This item needs library attention.

ITEM_NOT_OUT

Item not out - No checkin necessary.

NO_FEE_NEED_TO_PAY

You do not have any fee needed to pay.

PAYMENT_OVERAGE

The amount received exceeds the amount needed.

UNAPPROVED_BORROWER

You do not have approved status - please refer to the circulation desk.

ITEM_IN_TRANSIT

This item is in transit.

To edit a self-serve checkout message block

1 Open the selfcheck_message view in the Table Editor.
2 Choose the message block that you want to change, or create a new message block.

Horizon opens the Edit Selfcheck Message window:

3 Complete or update these fields:

Field

Action

Location

Enter or choose the location code for the location whose self-serve checkout message you want to edit.

Message Code

Enter or choose the code for the message you want to edit.

Note: If you click the Codes button, Horizon gives you an option to create a new code. However, a self-serve checkout program cannot use any new codes you create unless you purchase custom programming for the self-serve checkout program. (A self-serve checkout program can activate only Horizon’s hard-coded message codes.)

Message Text

Enter the message text you want to display for this code on the borrower self-serve checkout monitor.

Any text you enter replaces the default Horizon message.

4 Save your changes.

 


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