Resolving Blocks Automatically

Most blocks are resolved automatically by Horizon. (For example, when a person pays a fine, Horizon removes the fines block.)

This table explains how to resolve most system-assigned blocks:

To resolve this block

Do this

Overdue

Check in the item.

Fine

1 Receive payment or waive the fine.
2 Mark the fine as paid. (For instructions, see Transacting a Payment or Waiver Using Cash or a Check.)

Rental Fee

1 Receive payment or waive the fine.
2 Mark the fine as paid. (For instructions, see Transacting a Payment or Waiver Using Cash or a Check.)

Renewal Fee

1 Receive payment or waive the fine.
2 Mark the fine as paid. (For instructions, see Transacting a Payment or Waiver Using Cash or a Check.)

Lost

1 Receive payment or change the item to “Claimed Returned.”
2 Mark the fee as paid.

Missing

Check in the item.

Recalled

Check in the item.

 


© 1998-2017 Sirsi Corporation