Enabling Pre-overdue Notices for a Borrower Email

If you did not run the optional Horizon post-upgrade step to enable pre-overdue notices for all borrowers, then you must manually update each borrower record for whom you want to receive pre-overdue notices before the due date of their checked out item.

To enable pre-overdue notices for a borrower email

1 Open the Horizon client and log in.
2 Go to Administration > Table Editor.
3 Select the borrower_dms table, and then click OK.
4 Select the borrower for whom you want to enable pre-overdue notices, and then click Edit.
5 Alternately, you can open the borrower record in the Checkout window and enable the pre-overdue notice setting there.
6 Expand the window or page down until you find the PreOverdue checkbox (usually near the email address field).
7 Mark the PreOverdue checkbox to enable pre-overdue notices for the borrower.

Clear the checkbox to disable pre-overdue notices and to stop sending notices to the borrower.

Note: You might want to disable pre-overdue notices for a borrower if their email address is no longer correct or if you get returned emails.

Pre-overdue notices will not be sent to the borrower’s mailing address, so the setting specified in the Notice By field has no effect on pre-overdue notices.

8 Type an email address in the Email: Internet Addr. field.
9 Click Save to save your settings, and then click Close to close the window.

 


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