Once a requested item is on your hold shelf, you can override the hold for the original borrower and check out the item to another borrower.
When you override a borrower’s hold and check out the item to another borrower, Day End places a “Hold Canceled by Library” block or a “Hold Canceled by Library and Reinserted in Queue” block on the requester’s record. (For more information, see About Blocks.) If you reinsert the original borrower’s hold request, it appears at the top of the queue.
To override a hold
1 | In the Checkout window, identify the borrower. |
2 | Identify the item. |
Horizon displays the name of the borrower who has requested the item.
3 | Click Yes to override the hold and check out the item; otherwise, click No. |
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