When a borrower reports a lost item and then later the item is checked in, Horizon allows your library to configure whether or not Horizon should refund the lost processing fee to the borrower. Your library can choose to either keep the processing fee to recoup the costs involved in ordering the replacement item or refund the processing fee.
To set up a lost processing fee refund
1 |
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For general instructions, see Setting Up or Editing a Circulation Parameter. Then use the remaining steps of this task to customize the parameter.
2 | In the Value field, enter 1 to enable the refund, or 0 to disable. |
3 | If you want to create or edit any exceptions, do these steps in the Special Values group: |
a | Choose the exception that you want to change, or create a new exception. |
b | Enter or choose a code in Circulation Location Group. |
c | In the Value field, enter the value (1 or 0) for the lost processing fee refund exception you want to apply. |
Note: The exception value set here overrides the default value for this parameter.
4 | Save your changes. |
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